Editorial Review by Citysearch Editors

by Contributor

Value-minded company offers tires, DieHard batteries and auto accessories. Services include oil change, belt replacement, brake repair and more.

11/01/08

They take forever and they still screw up!

by Tammyh08

HORRIBLE!!!! First off, there was less than 5 people in line and it must have took over 20 minutes for someone to finally help me. There were four registers but only two people working there; and they kept on disappearing. When they finally got to me, a lady said she had been waiting over 2 hours for an alignment and oil change so she left without the oil change done.

I went there for a tire change, and they said my tire was loose because of the bearing (which they put on for me a couple years ago). I admit I don't know much about cars but I'm pretty sure that when they did it, they put it on loose and w/o the clippers on causing it to wear down and be replaced sooner than necessary SO THEY CAN MAKE MORE $$. How come the other ones they didn't touch were fine when I've had the car for over 6 yrs. and never had to replace them?

While I was complaining and the manager said it wasn't their fault I overheard that the other lady with the alignment called to complain because her car was already pulling. Coincidence? I think not!

• Pros: price of tires weren't too bad
• Cons: they won't let you bring your own parts to save $$, they take forever, most tires were out of stock, short-staffed, and they screw up so they can make more money off of you