Four Seasons Hotel
Miami, FL 33131-3407
Phone: (305) 358-3535
09/14/2006 Posted by travelxfood
Four Seasons is always my first choice of Hotel whenever I travel. Nice room and worth the money (facilities, reception). The only disappointment was the lack of service and that staff members were very arrogant. Surprised to see that at such beautiful stylish hotel. Staff members at the cafe not even greet their customers upon arrival! The biggest disappointment though, was the lack of information, inexperienced concierges. Reading on someone else's review, we had to ask for dinner recommendations. None of the information given to us was helpful. They were friendly, but their concierge service need to be upgrade (knowledge wise). Their recommended nearby downtown restaurant, Mendoza, was simply mediocre, the second night we tried Duo (One block away from the Hotel), on friends suggestion, and was a far superior, impeccable, place, when mentioned to the concierge Betsy she said did not know about it!
Pros: rooms amenities
Cons: staff
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