Massage By Design
Miami Beach, FL 33139
Phone: (305) 532-3112
08/01/2007 Posted by muma
I called Sunday afternoon to make an appoinment for a massage, but nobody pick up the phone. I left a message requesting an appoinment for that afternoon or next day. But nobody returned my call. On Tuesday still with a real back pain, I called again before 7:00 pm trying to have a massage but it was too late, it was closed. I suggest to change the time: 9:00 pm closing time to 7:00 pm The first time a had a massage there it was by a promotion, it wasn't a real good massage, but I decided to give a second chance. This message is for the Manager or Owner: Costumer Service and follow up your client is a number ONE rule in any business. Congratulation is the Spa is too busy at this time of the year, that you don't have time to return calls or follow up potential clients. The Costumer Service Expert
Pros: Convient located for West side residents of South Beach.
Cons: Massages Tables are noisy, and rooms too small
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