Thanks to this chain, everyone can enjoy chunky, funky ice cream with a clear conscience..
The Scene
It's not just about the ice cream. Ben and Jerry, two childhood friends from Vermont, built their empire on a great product laced with social awareness. Sit in this scoop shop,
grab an unbleached napkin and gaze at the murals depicting hormone-free cows munching in green, organic pastures. While you're there, pick up literature supporting some local environmental causes.
The Food
What a difference pure, delicious ingredients can make. Favors include Chunky Monkey, Phish Food, Cherry Garcia and New York Super Fudge Chunk, just to name a few. Decadent sundaes swim in real hot fudge topped with fresh, homemade whipped cream. Cookies, brownies and waffle cones are lovingly baked each day in-house. For the light-at-heart, there are sorbet splashes--refreshing, fat-free fruit slushies.…
Consistently bad service.
My wife and I are in South Beach a couple of times a year, and she usually insists that we stop at Ben and Jerry's. I'm a fan of their ice cream, but the service at this location is so consistently
bad, I was finally moved to write a review.
I don't expect much from kids making minimum wage - acknowledgement, reasonable attentiveness, maybe a "have a nice day" after I pay. Here, as usual, it was like we were interrupting the staff by being in the store. After standing in line for twenty minutes, starting from number 5 in the queue, the kid at the counter just looked up from his phone call to his friend when it was our turn. It took another five minutes for him to complete our order. From start to finish, he didn't say a thing. Consistently bad service outweighs good ice cream.…
