Trini & Private Salon & Spa

Recommends

liadt

Joined 2 years ago

I loved it!. I went to trini to get my highlights done and to fix my hair cut that I received from a different salon. Kristine did my hair, she's extremely nice, she knows exactly what shes doing and did a great job. Most hair salons are pricey to begin with in Miami, but for the service that trini provides it's worth it. And they give you free coffee and wine! I'll definitely come back and would recommend it to anyone.

Doesn't Recommend

clarissaegana

Joined 2 years ago

THIEVES. I must warn EVERYONE in the internet that these people at Trini are THIEVES. And they have no problem ripping your money off and telling it your face. There is no costumer service whatsoever. Gustavo or Susy the manager/ manager assistant will rob you and laugh about it with their British accent.

TWO things happened to me in this place.

First I payed $250 for eyelash extensions that fell off completely in the next TWO days. They didnt only fall off, but my own lashes were broken to the middle of their original natural length. This is the MOST FRUSTRATING thing that can happen to a woman. Her lashes and her hair.

Before all of these happened, I got my highlights done, and the lady used bleach (I specifically told her I wanted tint only) and my hair is also braking horribly, lost its texture, shine and lenght.

Putting a foot on that salon was the worst thing I could have done, I regret it TERRIBLY They robbed me and destroyed my lashes and hair that I care so much for.

When I called for a fixup/refund, they did an even worst job, fast and obnoxiously, like they didn't care at all. No manager would come out and talk to me "he was on a conference call" they left me waiting for hours, I never saw him. I called for a whole week after that trying to reach them and offered me a blow dry as an apology. A BLOW DRY??? You robbed me more that $500 in ONE DAY!!!!

These people are SCAMMERS! BEWARE!