Miami >Emena Spa
Great Spa! Rosvelt did an amazing job on my hair color. Front desk staff and friendly and helpful.
I must say it was a great experience to walk into Emena spa. I purchased two Groupons for Dysport. I was a bit nervous because I had never done Dysport before and I only had a treatment of Botox from a plastic Surgeon about 4 years ago that cost me 4 times as much
($800 vs $200) for the same areas.
First of all I arrived super early because I must have heard my appointment time was at 1:30 but in actuality it was at 3:30! At first I was a little aggravated but I was like, Oh well, I am here and I am not driving home to come back because that makes no sense nor am I leaving without this procedure being done since I was excited and anxious to get my treatment.
Immediately the receptionist Christine was so friendly and wanting to make me feel comfortable so she decided to tell me all about how Dysport works and she showed me around the beautiful spa. It is very beautiful and comforting so I felt relaxed. Then she tried to get in touch with the girl that performs the Dysport procedure but she was taking care of previous commitments and was about an 1 and 1/2 away because she had timed her appointment at 3:30. The fact that she attempted to make an effort to call her and see if she could arrive earlier made me feel better instantly because at least I knew they were trying to accommodate me and make me feel welcome and comfortable. Then Christine asked me if I wanted to get any other spa treatments done while I waited and told me about the specials for Spa month going on. I opted for getting a microdermabrasion facial that was wonderful for only $49.00 which was great because normally they are $125.00 so I felt that I had lucked out. Besides that I had never had a Microdermabrasion facial done before and the aesthetician that performed it "Nilsa" was great. Again, I was nervous and didn't want to walk out with red or peeling skin but she assured me it wasn't like that. I actually Loved it and am returning for another one in two weeks and I got an education on how the process works step by step. Also, according to her it is also good to get done before Dysport because it oxygenates your cells and allows anything that you apply to your skin to distribute and penetrate evenly.
Well, now to the Dysport, I was a little bit nervous but the practitioner who is a physician's assistant was super friendly. I am also very scared of needles but it was practically a painless experience. Now I have to wait a couple of days to actually see results. I ended up purchasing 60 units for $198.00 through Groupon and that is a really excellent price. Now I am just hoping and praying that I get the results I was looking for. Either way, I will let you know.
As for the Spa itself, the staff was Very Friendly and Attentive and it was beautiful, organized, pleasant and clean.
Thank you Emena Spa!
Do Not Waste your time or money MOST UNPROFESSIONAL SCAM YET. As expected, another scam in Miami Groupon experiences. I requested to know who I was speaking with after of course being refused to accept the Groupon that states I was to receive any laser hair removal but of course they tried to upgrade me for additional money. I was then refused to be given the name of who I was speaking with and hung up on. I then called back and was hung up on Twice more and refused a Manager. After reading the reviews online it appears the problem begins with the Owner and Management so I will not be bringing my business to this poorly names spa anyways. REFUND next. Maybe they should attempt to try another marketing scheme other than FALSE ADVERTISING and try this old thing called CUSTOMER SERVICE THAT THEY ARE LACKING SEVERELY!
Emna Spa, WHAT A DISAPPOINTMENT!!. I purchased 2 packages on Groupon for laser hair removal at Emena Spa. I spent 2 days trying to make an appointment by leaving voicemails. Naomi, Spa Director, finally contacted me to make an appointment. When I advised of the areas I wished to treat, she let me know that Groupon had made an error in offering the area I was requesting. Naomi, however, told me she would honor my purchase since I had a printed copy of the offer showing the area in question as long as I brought the copy with me to the appointment and mentioned her name. After moving around appointments to accommodate their schedule, I was contacted by the owner, Christina, to inform me that she would not honor my purchase. Quite honestly, with all the great offers out there, this place is simply not worth the disorganization or hassle.
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