Doral >Auto Dealers > Doral Hyundai
10285 Nw 12th St, Doral, FL | Directions 3317225.783370 -80.362466
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
I bought a car for my daughter for a High School present. My salesman was great. But when I paid off the car in 2 weeks, I got the run around about the refund for 8 weeks for my GAP insurance. Alan in finance was rude & did not want to help me.
It was a very good experience at Doral Hyundai. They offered great customer service. Everyone was very polite. My favorite part of my entire experience was the salesman. He was very down to earth and explained everything to me that I needed to know.
I really enjoyed the comfortableness that Doral Hyundai offered me. I am very happy with the way that my salesman treated me. The process went very quick and smooth. I actually enjoyed buying my new car. I recommend Doral Hyundai to anyone!
Truly, one of the worst experiences of my life. The list of
negative experiences I went through with these people is
too long for me to get into in words. The sales side of this
dealership is beyond sleezy and the service side is
severely incompetent. Here's just a glimpse of what I went
through, but it's not everything:
Sales Dept: Paid $16k for an '08 car. Got the ol' pressure
sales tactics from the salespeople which I just wasn't
ready for. The car had some cosmetic issues that needed
to be addressed. They promised me it'd be taken care of
right away. They took 2 weeks to get tbe car to me. When I
finally started driving it, I discovered a horrible noise that I
would hear everytime i cranked on the a/c. Had to then be
inconvenienced again because I had to take the car in to
their svce. dept. to have this taken care of as the car was
Service Dept: Well, took the car in to have the a/c noise
fixed but the svce dept determined that the problem was
the engine block. ENGINE BLOCK? Needless to say, the
engine block was changed but the noise was still there.
Got fed up & got their corp. office involved. Went to
another Hyundai dealership's svce dept. (Rick Case) &
they took care of the problem right away. It turned out to
be that it needed a new a/c compressor.
You can just imagine the nightmare that this was...but wait,
there's more...I just won't get into any further detail. Folks,
just please do yourself a favor and STAY AWAY. YOU'VE
The salesperson made sure I got right in to test drive the model I wanted, and he took the time to discuss all of my options. He was very polite and made sure I was completely happy before committing to anything
I was a first time car buyer and didn't know what to expect. I had visited a few dealerships and was skeptical about the things I was hearing but doral hyundai was very helpful in choosing my new vehicle.
My experience with this dealership and their staff was beyond amazing. The service was nothing less than phenomenal.
Horrible horrible customer service.... wow I wish I could just cancel my car purchase due to their service dept..... just plain horrible!
Doral Hyundai is now my dealer – I am very satisfied with my new Sonata from Doral Hyundai. I recommend this dealer! Elisa and Carlos from the Internet Department went out of their way to give us the best deal possible. We were so happy that my mom ended up buying a New Hyundai for herself. You would be slighting yourself if you didn't purchase a car through them. Would definitley do business with them again!
Horrible Service – Their service dept is very rude and they try hard to rip off the customer. Be extra careful if your car's warranty is about to run out as that is when they're most likely to try to rip you off. Stay far away from these crooks.
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