16701 Collins Ave, Sunny Isles Beach, FL | Directions 3316025.930173 -80.121695
Consider yourself WARNED!!! Don't buy any special packages from this salon b/c you are going to have problems redeeming it. I bought the signature Spa last year in September 2012 and up until one I have yet to find any available dates online. They don't even answer the phone!!!!
Make a note - Weekends are not available for those clients who purchased the package. It appears they only accommodate clienteles who are willing to pay full price. I emailed the Spa Director asking for her assistance but I never got any response. Needless to say I am disputing the amount I paid from my credit card company. It's not worth the hassles.
The staff needs some serious customer service training. – The services where great, specially the facial with "The Spa Diva." But the front desk staff is terrible. They need some serious customer service training. Their bad attitude just ruins the "spa experience."
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