Mr. Chows Sucks.
What a lousy experience! Bad service, condescending staff, mediocre and overpriced food. It started with the host who we asked for help with the muni meter who said I recommend valet and when we asked her for change for a $5 and she said get it from the bartender. Then snooty waiter who tried to upsell us on the fixed menus and lots of other things. He took the order and never came back. Dirty plates sat until entrees arrived. Dishes were described as "family style" but were tiny portions of poorly prepared Chinese food. The steak was overcooked and cold. The sea bass was 3 small nuggets fit for a family of ants, at $33. Speaking of price be careful with the sides $6 per person so we spent $18 on rice, wtf. They also added 20% gratuity! And it was my bday which was noted in the reservation and not so much as a happy bday mr segal.
Great scene, Awful Service, Disappointing Food.
Mr. Chow was a fun place to go, but needs to start taking it's guest's needs and standards a bit more seriously. The staff acted as though it was our privilege to be there as a paying guest. It took our table of 7 almost an hour to get a food menu. First a server arrived who only took cocktail orders (which he proceeded to screw up and not apologize for). The waiter was basically inaudible and spent too long explaining how to order- the advice was not helpful. Bottom line: Cool space and decor. Go for the aesthetics, not the food or service.
Citysearch Editorial Review.
Chinese cuisine is a high-end affair at Michael and Eva Chow's upscale restaurant inside South Beach's W beachfront resort. The 123-foot gold-leaf chandelier illuminates the modern setting of white linen tablecloths, blue walkways and a wraparound lounge. There is outdoor patio seating with flowing drapes as partitions, but the real star here is the elegant but busy indoor dining room. Foodie-impressing choices include prawns wrapped in rice paper, rice noodles darkened by squid ink and filet mignon with a crispy flour crust, served up by an army of white tuxedoed waiters.