Miami, FL Metro >
11401 NW 12th Street,
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Enjoy award-winning wings and 14 signature sauces at Buffalo Wild Wings
Bad service, good food.
June 2010 - Dolphin Mall - Doral area, Miami
Mixed experience.The food is very good. The
service is very poor, explained by BWW having an
unposted 15% gratuity addon which is stated on the
receipt as needing a 'managers approval' to
I've really never seen this work out well for
the customer, the wait staff was very very
young, they looked and acted as it was their
first job. I actually had to stand up to get
anyone's attention, they would hang outside
or in the back to avoid the floor.
As an additional caveat, I crossed out the
hard gratuity and left 0. It was that bad. First
time I've ever done that. Naturally BWW submitted
the original bill that I did not sign for to AMEX,
who paid them only what I signed for, just the
food. Yay, AMEX!
This place is for people who literally don't
care about service but like good food at a
sort of reasonable price. There are small plasma
screens scattered for viewing, the big screens
are all projection, however. Not a bad place
to watch a game but not a good place either.
At least the staff will leave you alone.
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