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Homestead Studio Suites Miami - Airport - Blue Lagoon

6605 NW 7th St, Miami, FL | Map it  

33126 25.777800 -80.303710

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Excellence. Every Day. Every Way.

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Reviews for Homestead Studio Suites Miami - Airport - Blue Lagoon

bellaart23

Member since Dec, 2011 View Profile
1Review
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Joined 5 months ago
1.0
December 23, 2011

terrible night staff ,rude ! spent $6,000 staying here??. I had a very good stay here until an employee by the name of Maria who works the night shift a new hire who started no more than a week ago ruined my stay. She worked the night shift on 12/23/2011- Not to be confused with one of the managers who's name is also Maria. Maria the manager is great. But Maria the front desk night agent is horrible horrible horrible . I believe her name is not really even Maria they just do not have a name tag for her yet and she uses someone else's name tag. Maria the front desk night agent is extremely rude, On 12/22/2012 she called me at my room in a harassing tone when my payment for the room was one day late , She was plainly rude and arrogant in her tone, It almost sounded like she was the police threatening me to pay or get out. I have been staying at this hotel for over 3 months and have spent well over $6,000 dollars??? I would believe I could have been extended some courtesy. She also treated my husband rudely when he wen't to pay at the front desk . She behaved as if she was the owner of this hotel and we owed her something? She does not know how to treat guest with courtesy nor respect, and deserves to be fired. This night attendant is the reason we are leaving this hotel . We were going to stay until Jan 15 2011 so it's there lost. , People like us who could have been great guest and who would of retuned time after time, will simply go somewhere else now where all the money we have spent here about $6,000 dollars will be more appreciated . We will never stay here ever again. Better personal needs to be hired!!!!

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