House Of Fins

Recommends

Stacy L Anderson

Joined 2 years ago

This should be your first place to shop.. House of FIns the place to go for all of your aquarium needs. They are my number one spot to go to. I have been doing business there for over 7 years now and have never been dissatisfied. The staff is knowledgeable and most important honest with the costumer. They are not out to make the quick and easy money. They want your continued business. The selection of fish and corals are vast and of high quality. They are budget friendly with something there for everyone. Stop by the shop and see for yourself

Doesn't Recommend

Daniel Reyes

Joined 2 years ago

very dishonest. I wouldnt purchase anything there ever again. I purcased a UV sterilizer there which was over priced by over $100 and 10 days after i purchased it, it broke the owner told me to take it up with the manufacturer that i was stuck with it. Keep in mind i have the box it came in and my reciept. I called the manufacturer and they told me the item had been discontinued and i had to purchase an entirely new unit. The owner of the store is very rude and he told me he didnt need customers like me. They have no return policy posted in their store. I have never been treated so rudely in my life as a customer. i have been in the aquarium hobby for over twenty years and know more than your average person when it comes to fish. when i initially asked the owner of the store to show me the uv sterilizers he grabed one off the shelf handed it to me and said this is the one you need, when i asked him to look at the other ones on the shelf he did not want to show them to me. The customer service is absolutely terrible. I would not buy anything from them they do not stand behind their merchandise. Please do not make the mistake i made.