Doral
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Doral Lincoln Mercury
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I visited a lot of different dealers in the area and they were, by far, the most helpful. The salesmen were very knowledgeable and took time to listen to what I wanted/needed. At no point did I feel like I was being rushed, or pushed into making a purchase I was not comfortable making-- unlike some other dealers in the area. They have even done a great job keeping in touch with me after the purchase to make sure my car meets my expectations. Overall, great experience. No complaints!…
good service. Doral Lincoln is the best dealership I have ever worked with. They were able to get me into the perfect SUV and they even were able to keep it within my very strict budget. I know me and my family will be safe in this car!…
Great Service by Mariana. Recently bought 2 cars this past year, I have not had any problems. Mariana our sales woman each time was excellent.
great job. Doral Center Animal Clinic is the only place that I trust with my three dogs. They always are well taken care of here and I know that the vets always have their best interest in mind!
Incompetent salesmen - Albert & mgr, Mario Gadea. Compliant is with the incompetent salespeople, in particular Albert & his sales manager Mario Gadea. I was shoping for a specific color vehicle that was not available in my area (I am 4 hours away). The vehicle was showing available at Doral, so I applied for a loan for this specific vehicle ONLY. Immediately on Friday night Albert calls me eagerly to sell me that vehicle and advised my financing was approved. Again, on Saturday he calls me back to discuss the pickup or delivery of this vehicle (due to the distance). Then he ignores me all day long. Later in that evening, the car is no longer listed on the website & I thought that is because I have purchased same. However, when he has failed to call me back to discuss the delivery of the vehicle I had called multiple times that day and everytime he hangs up on me (call rings a few times and he throws me into a nonset up VoiceMail or he just picks up and hangs up on me). Finally, I reach a saleslady who advised the car sold that afternoon. As he still will not call me back or answer my phone I reach another salesrep who is helpful and advised that Albert made a mistake – you say!!! – and the car was sold on Friday. So Albert had been trying to sell me a car that he failed to research had sold the day before to someone else. (he had 3 separate opportunities to find this out & even was so incompetent he was trying to arrange the delivery of a vehicle sold to someone else to me). Now I have a hit on my credit report and wasted a day of my life, when I could have been searching at another dealership. It is one thing to make a mistake but then to continuously keep hanging his phone up on me (my area code is out of state so I have an obvious phone #). Also the sales manager Mario Gadea could not be professional and apologize for his actions. Funny, how he called me 4 times in a row on Friday night to sell me the vehicle, but once he made a mistake, he ignores me (this is what gives car salesmen a BAD name) Obviously, he needs some training in re: to verbal contracts as the dealership is liable for his actions/behavior & I will be filing the appropriate complaints on this dealership and 2 employees.…
