Doral >Doral Lincoln
I bought a used vehicle 4 weeks ago,
after ten miles of use I noticed an electrical issue that affect all electronics in the vehicle, I took the car the next day and the Sales person told me that the car have some remaining factory warranty and to take it to a Mercedes Benz dealer . At the Mercedes Benz dealer they could not find my vehicle VIN number in their database. After few hours I got a call from the service adviser and explained to me that this vehicle is a Grey market vehicle, which was not made for the USA market, it was sold originally overseas to another country. Now the main issue is that the USA part and coding for this vehicle are not the same. Part need to be ordered directly from Germany and could take 3 to 4 weeks to arrive, also the car have no remaining warranty. Now I explained all this to the sales person, floor manager and the general manager at Doral Lincoln and they just giving me the run around for the past month. I returned the car to their facility two weeks later after the purchased date, now they will received the car back but they will not do a full refund paid on the vehicle, leaving me with no car and no money yet, the amount offered to me is $2600 less than what I paid. Doral Lincoln statement is that they can’t lose money. Another vehicle was offered but adding the remaining not refunded balance.
The car is offered for sale again in their website and another third party websites for the same price I bought it
2008 ML350 Black\Black
DORAL LINCOLN IS NOT AN HONEST DEALERSHIP!!!
DO NOT MAKE BUSINESS WITH THIS
I was interested in a car so Mr. Kenny probably the manager at Doral Lincoln, called me making me an offer and as soon as I got in the dealership one of the sales person told me that they could not honor the price.
Don't spend your time!!!
DORAL LINCOLN MERCURY IS NOT AN HONEST DEALERSHIP!!!
Check all reviews before doing business with them!!!!
I contacted the dealership to confirm the audi with 14k miles on the odometer did not have any blemishes, excess wear & tear or missing/broken parts prior to wiring them $22k. when the car arrived from the transport company referred to us by Doral Lincoln, the driver handed me a condition form initialed by Doral Lincoln that stated a cracked windshield, missing key fob, damaged wheels and numerous scratches. The tire treads were nearly worn out (we took the car to the local audi dealer and a separate regional tire chain who each said the tire wear looked more like double the miles than shown on the odometer). I assumed it was a case of mismanagement, and reached out to the owner of Doral Lincoln. However, he never responded to my multiple emails and voice mails, and the general manager denied the condition they initialed on the transport form.
Thank you for taking well care of me during my visit in your dealership! I am happy with my deal and payment method. Thanks a lot.
I love my used 2007 Lincoln MKX, I used to drive a Mercedes C240 and was not sure if I wanted to switch to an SUV, but it was a great decision. The first time I went I just took a look around to see if I saw anything I liked, the sales man was not pushy at all. When I returned I was ready to buy and it was a painless process, I was in an out in an hour with my new car. I've had my car for a few months now and it has not given me any problems, I am very happy with my purchase and will definitely go back for my next car.
thank you for your great help in selecting what car I was going to take and giving me advise in which one I would be able to afford. The whole staff was wonderful.
I visited a lot of different dealers in the area and they were, by far, the most helpful. The salesmen were very knowledgeable and took time to listen to what I wanted/needed. At no point did I feel like I was being rushed, or pushed into making a purchase I was not comfortable making-- unlike some other dealers in the area. They have even done a great job keeping in touch with me after the purchase to make sure my car meets my expectations. Overall, great experience. No complaints!
good service. Doral Lincoln is the best dealership I have ever worked with. They were able to get me into the perfect SUV and they even were able to keep it within my very strict budget. I know me and my family will be safe in this car!
Great Service by Mariana. Recently bought 2 cars this past year, I have not had any problems. Mariana our sales woman each time was excellent.
great job. Doral Center Animal Clinic is the only place that I trust with my three dogs. They always are well taken care of here and I know that the vets always have their best interest in mind!
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