06/16/09

They Don't Care About Bad Service

by Karisma

Placed a phone order and went in to pick up. They seem immidately annoyed that my co-worker and I asked for two separate checks. Got back to our office to eat and they didn't give salad dressing for Greek salad. Ordered a side of hummas and it was tiny tiny for $2.00. Called to let them know they forgot salad dressing and that the side of hummas was very small for the fee. Called and said that I really enjoy going to your restaurant but was a little disappointed

and the person at Maria’s said “I don’t remember you”. When told her the side as small she said “we said a cup and it was a cup, that’s what it’s called”! And Maria’s hung up on me!!!!!!!!!! Bad customer service!!!!!!!!!!

• Pros: Food was Good
• Cons: They overcharged for side & Forgot items in take out