Staff was EXTREMELY rude!!! I couldn't make it to one of the appointments I had made because I was having a surgery done and had paid for the service through groupon. When I called, the lady said I couldn't make another appointment because I missed my original one. And when I asked "Well what about the money I paid?", I quote she said "You lost it!". She was so rude the entire time, I was completely dumbfounded.
And from reading previous reviews they seem to place no value on service!! And if there's no service, what's left for quality? Wish I could give negative stars!
Don't Waste Your Time!. This place gets one star because I could not give them zero. I had an appointment at 4:00pm for a keratin treatment. I arrived on time and was given some forms to complete. I then sat there for 45 minutes with no acknowledgement or explanation that they were running late. One of the stylists then finished with his client and then completely ignored me and started to chat with the other client (there were only 2 stylists there). At that time, the woman stylist told me it would be at least another 15 minutes, making my appointment over an hour late. I explained that I had a 6:30p appt, as they had explained the service would take 2 hours. Her response, well we are running late what do you want me to do. I finally left at 5:00pm as I could not wait any longer and there was no telling when they would get around to me. As I left, I told the male stylist who was still chitchatting with the other client that I had to leave and he said nothing.
Best colorist and stylist for curly hair.
Danny Dillon is not only the consummate colorist but an excellent stylist. I've been a big fan for years. It's rare to find a stylist who REALLY understands the challenges of curly hair in a high humidity city like Miami. Danny's formula -an effective & functional cut that works with my curls, anti-frizz treatment during the height of humidity season (summer) and realistic and skillfully done hightlights. Thanks to Danny, I'm happier than ever with my curls and the highlights look natural and low maintenance.
His expertise and honesty are valuable assests as well as his unique understanding of the human race. Don't expect a dull, manufactured conversation. Not only will you be very pleased with the results but you will have lots of fun during the process.
THANK YOU DANNY for once again making my hair work without relying in a blow dryer, flat iron, keratin or relaxer. Just wash, towel dry, gel and go - all thanks to the skillful hands of Danny Dillon.
Alicia has moved.
Hi this is Alicia Francis from Shampology Salon.
Thank you for the wonderful reviews but unfortunately I'm no longer located at Shampology. You can contact me at my new Salon Rapunzel at 305-3909.
Also please see other reviews of me under Snip salon
The best Hi-lights I have ever had!. I was tired of getting hi-lights that look like stripes on a zebra, so I decided to go to Shampology Salon. I was told Danny could give me highlights that will compliment my skin tone completely without being too light or high maintence. I feel and look better than I have in a very long time. I have never had so many compliments on my hair . THANK YOU DANNY....I definately will be back!
Best Hair Salon in Design District. Shampology has a very relaxed and friendly vibe, while playing good music and touches of kitschy decor. The old-school hair dryers on display are a treat to look at. I had a great experience there recently and am definitely glad I decided to try them out. Alicia did an amazing job on my hair and I'm really picky about hair cuts. She listened to what I wanted and made it even better. Really knowledgable, friendly, cool, easy going, trust-worthy and sharp skills with the scissors. Alicia's awesome!
Avoid for EXTENSIONS, all other services-USE WITH CAUTION. I'm upset with Shampology salon because when I made my appt for hair extensions I was told that Great Lengths extensions (a high quality brand) would be used in my hair. After they fell out, I talked to the owner and asked him to resolve the issue. He agreed to redo my hair...when they fell out again, I became suspicious and visited another salon for a consultation and discovered that "Great Lengths extensions" were not used in my hair-instead a much cheaper and poorer quality brand. I ONLY use great lengths and I have been using them for the past 4 years and I informed my stylist at Shampology of that as well. Consumers have a right to be protected against FALSE ADVERTISING. Please Danny Dillon, take RESPONSIBILITY!
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