I purchased 2 vouchers from Groupon and I had issues with them.
it was 2 for a hair salon, and they called me to cancel both appointments because I had the Groupon vouchers.
I made the appointment on Dec 10th for Dec 23rd and they called me on Saturday Dec 17th to cancel saying all stylist went out on Vacation.
Hard to believe a hair salon has all the stylist out on vacation on the weekend of Christmas? when most of the ladies do their hair?
It amazes me that the first thing they ask you is if you have a Groupon certificate, if you say no, then suddenly they do have stylist.
Groupon needs to choose carefully the businesses that are being promoted. I was finally able to get an appointment with Assaf for Dec 27th after calling so many times, however, it was very upsetting how they handled it.
Im not going to lie, but what we received for it was not so great, mine said it was a Damage Remedy treatment, and they just washed my hair normally. Shampoo and conditioner, and the blow dry was horrendous. The girl hardly blow dried my hair leaving it frizzy and passing the flat iron with my hair still wet, burning it so much. The haircut was not a haircut, the girl hardy even cut my ends. I had to come home and redo it all myself. And my daughter used the one with the keratin express treatment, and her hair is worse than what it was before. I have no clue what they used on her, all I know is that she has curly hair and ended up after with frizzy super curly hair, its like burned. Her hair is like burned, hard to make it flat with the iron now. Never again will I set foot at that place or let alone recommend it.
PS: They make you pay 20% tip of the regular price.!!!
FANTASTIC SERVICE!!. A friend recomended Assaf Aveda Salon and when I arrived what a surprise a hair stailist I new was working there, I was happy with the place, it is clean and bright. The service was great Jorge was professional and friendly as always. I got great highliths!! The Aveda products which are organic are fantastic. I would definitely recomend Assaf salon and Jorge
Assaf is a talented Hair Stylist. I bought a groupon and when I called the salon I was advised that Assaf would not accept the Groupon and that I had to get my hair cut with someone else. I felt uncomfortable because when I read all the reviews they do not talk about the different stylists and their abilities. So I found that odd and wondered if the reviews were being written by the staff. I called Assaf myself and he told me that he does not take Groupon that if I wanted to get my hair cut with him it would be $75.00 for the cut, $55.00 for the color and so on. I called Groupon to complain because there is no disclosure that the owner would not provide the service so I got my money back with an apology that stated that they had contacted Assaf and that he will honor the Groupons from now on. Here's the catch...".IF HE HAS THE TIME." SO BEWARE, LADIES!. The salon is fine, nothing fancy, not comfty, etc. If you are to pay regular prices, do not expect perks, or special treatment, they do what they have to do and that's it. It was a little disorganized even though it was pretty empty the day I went. After a stressful beginning, Assaf colored my roots and gave me a great haircut. Sat there a long time with color on my hair while he took care of one of his regular clients that came in for partial highlights and I had to remind him that the color was in my hair over an hour, while he stated it would only be 35 mins. I ended up paying $110,00 because I used the discount coupon on his website. Not cheap place but he did do a great job and am very happy with my hair. He knows his business, seems shy, and is not very talkative. When he finished blowing my hair, went to the desk gave me bill, I paid and he just walked outside to smoke a cigarette. He did not even ask if I liked the cut. Not a cushy feeling, it was very impersonal. My daughter got her hair cut with someone else who did not have great experience and it turned out fine, not the best cut she ever had but not bad either. The girl was really nice and accommodating, though. This is a good salon for you to come in get what you want done and go. This is not a luxurious salon where you come in to relax, unwind, bond and be pampered. Prices can be steep without any discounts. When you book your appointment ask a lot of questions so you do not start out as frustrated and disappointed as I was. I recommend that you get your hair done with Assaf though, he is a very good colorist and hair dresser. I will return again but now with the right expectations to go in, get what I need done and go. I am giving them 4 stars because Assaf is a great hair stylist!
I LOVE THIS PLACE!! BEST I'VE FOUND.
This place is just great. I love the aveda line they use, and the service is very nice. Don't know what the other reviewer is talking about, but for me, it was great. The staff was great, perfectly friendly, took me on time, and were very attentive. They offered me an herbal tea, and gave me an awesome hand and scalp massage. I loved it, I am going back for a keratin treatment next week. The price was great, and most importantly, i looked AMAZING when i left!
It's really hard for me to trust my hair to a new stylist, but Im so glad I did. This place is great, and is definitely one of my new go-to salons!
Worst service ever!. I went to visit the salon last week and OMG I was highly dissapointed. I had an appointment with Assaf, except he was "busy" ( no one was in his chair) and I ended up seeing George. I had made the appointment based on a recommendation from a friend who told me to ask only for Assaf so imagine my dissapointment when I made this appointment three weeks in advance and last minute they change it around. So my stylist was so rude! didnt even consult me and was on his phone looked at me for two seconds ran his fingers through my hair and literally just said 'ok" and sent me off. I got a haircut done that day i wanted highlights but thought i would wait for a later time with assaf to do that. But that wont be happening, when I got my haircut my hair was chopped and hidious! I went to go pay and they charged me 75!!! for a horrible haircut normally i dont mind paying that but I have received better haircuts from the hair cuttery! The receptionist was rude and obviously has no clue of customer service, there was hair everywhere in the salon and when I finally got the honor to meet assaf (not much of an honor) I was dissapointed by his lack of proffesionalism. NEVER AGAIN! Save your money and go else where!
Wonderful service!. I heard about this salon through a friend that had booked an appointment after purchasing a living social special and I decided to tag along since I was in desperate need for a cut. Everything from the moment i walked in was great. They where so friendly, and they took us on time and both of us came out looking great. They offered us beverages, and gave us both these awesome hand massages. I loved it, I am going back for a keratin treatment soon, the pricing is great, and so is the staff. It's so hard to find a good salon but at last I found one that fits me right!
Very Happy Customer.
I bought a Groupon for this place, since I'm on a budget. Everything from making the appointment, my arrival, the shampoo (ohhhh, the shampoo) and of course, the haircut with Assaf was excellent!
They were on time, extremely friendly, and gave the impression that they truly valued me as a customer.
Be prepared to be pampered when you go. The shampoo is incredible - especially the added touch of the aromatherapy cloths and hand massage.
Assaf knew exactly what to do with my hair, and I walked out of there feeling relaxed and glad that I went. What I particularly liked is that when he was doing my hair, he wasn't distracted with anything else (as many other stylists can be).
Thanks to Assaf and the whole team! I will definitely go back - even without the Groupon!!
Best service/extensions in South Florida.
Love, Love, Love this place!
I just recently moved to South Florida, so of course, I was looking for a great hair salon. I found Assaf's salon on the internet and gave it a try. The staff there is sooo friendly, and so welcoming. I absolutely love going there every time I have an appointment. They offer you tea and water, give you a relaxing hand massage during your shampoo, and genuinely treat you like a friend. Assaf is the sweetest man and he does a fabulous job on my hair. Every time I leave, I feel like I look great, and just had a wonderful experience.
I work in the customer service industry, so I know when I am receiving excellent customer service. I would recommend this place to anyone. The hair is of good quality and the prices are fairly resonable.
Thank you staff for being so great! I will keep returning to this location. Love you Assaf!!
Looking forward to my next appointment. Voila!
Wonderful Surprise!. Excellent salon - I purchased a Groupon certificate for my daughter who received a deep conditioning treatment, haircut and blow out. She looked absolutely amazing after the service was completed! The deep conditioning treatment seemed to renew her highlights! Sydney is constantly receiving compliments - I am looking forward to my Brazilian Blowout!
Overall Good experience. I arrived and they didnt seem to find me in the appointment book. I waited ~ 20 minutes to be introduced to my hairstylist which seeme to be in a rush. Place is nice and clean. Was then taken to get my hair washed where I got a really good scalp and hand massage. Nice touch. I got the Keratin hair treatment. It is def not the "real one". It seemed to be an accelerated quick vertion of it. Its supposed to last 3 mos ( as opposed to the 6 mos ). Then waited 30 minutes in line to pay for my service. The receptionist decided that it was more productive to talk to another client than to check me out. MAY OR MAY NOT GO BACK...
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