Best Hands and Feet Services in Town!!. This place is the best mani/pedi in the region!! Unbelievable service with premium hand made products used on hands and feet. The owner spares no expense. Critics are usually the type that want something for nothing and in this country, you get what you pay for!! I am shocked at the reviewer who actually wanted her free services after the Hand and Foot had to shut down and reorganize. Thank god, it reopened and appreciative customers like myself can go and receive excellent treatment on hands and feet. The owner took the unprecedented step of returning money for their series which is unheard of. Owner has had to put up with some unethical customers who solicit her technicians and technicians who solicit customers. This is a very tough business and the Hand and Foot Company has managed to revolutionize spa treatment for hands and feet while still maintaining ethics and good old fashion service.
From The Hand and Foot Company.
The Hand and Foot Company was forced to temporarily close down for a month in order to downsize and change locations due to economic reasons. To protect our customers, our consumers, we went a step further and reimbursed them on our series package in good faith. Over 80% have been completed. We are very proud as a company that we were able to do so.
All of our customers but one individual did not understand why we did not reimburse on the FREE service that was part of the package. All I say is this, dictionaries are efficient. Look up the term "FREE".
A word from the owner , "Boy, I've never known any business in the world that would reimburse me on something that was FREE. That was NOT paid for.".
We know that all of our other customers completely understand the situation and are very grateful for the reimbursement as we are so very grateful for their continued business.
Here at The Hand and Foot Company constructive criticism and clients' opinions are vital to our success. Also vital to our success is our technicians. Our staff is trained to the best of our ability. However, we here at The Hand and Foot Company acknowledge that these technicians are human beings and the company cannot ultimately control how they perform as technicians (if they do things their own way)..cntd
What we have learned through this process is that these women are not robots or computers. They are humans. And all we can do as a company if they are not completely up to par - is send them gently on their way. Most of them end up at our competition, such as Myra and Co. Having said that, we have nothing but the up-most respect for our competition. Myra has been around for over 20 years. And at The Hand and Foot we can only hope to have that same success.
As a company, we are not here to cheat or steal. We are here to provide a clean manicure and pedicure that beauty editors from all over the world have recognized. And we still want to remain humble to perform the very best on EVERY INDIVIDUAL that walks through our doors. That is our wish. We will only use premium ingredients to heal the skin. And we are here to do the best we can for our clients who love and respect us. We are here for YOU.
The Hand and Foot Company
Not the Best. The owner tries to bring a unique concept to the nail salon w. her specialty made lotions and foot treatments. However, the salon just fails to deliver. There is literally one technician that makes it worthwhile to go...but I found even she was good the first time, maybe to impress, but not as good the second time around. If you're going to focus on hands and feet you need to have the strongest technicians in town...they did not invest in talent. Owner has NY attitude and thinks very highly of the salon as it is, so unfortunately I do not see this place making a turnaround. I had high hopes for this place, as I love the concept of a place that focuses on hands/feet...I went consistently over a 6 month period. But I've moved on...I would rather pay more or less the same at Myra down the street and get better results.
I was cheated by this establishment. I purchased a package of manicures and pedicures from this establishment for over $500. As a perk of buying the package you received a few free manicures and pedicures which was why I purchased it, in order to save money. After using all of the paid services the owner said she would not honor the free ones I was promised due to the downturn in the economy and her business. The bottom line is I was sold X services for X dollars and after I paid she then changed the terms. This is not only unethical but also unprofessional and illegal. I highly recommend staying away from this place, unless you want to be cheated as well.
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