Doesn't Recommend

liz28

Joined 6 years ago

Avoid this place at all costs!!!!!!Bad service. The place has a lot of potential to become a great hang out place, to eat or dance. However, current management is just terrible and dissapointing. Went out with friends last saturday night. It was a rainy night, we were planning to have a good time and instead we got poor service. There is a $20 dolar cover at the entrance, we paid for it, got in. The place is a restaurant and on saturdays after 10-11pm it transforms into a night club. So, we get there, got a table, and we were told we needed to get liquor (bottle)..$200 minimum order, so we did. We hung out in two areas, a table, and a bed, the nightmare begins when the volume is turned up so loud(our bed was right next to the speaker) we couldnt take it anymore and requested to be moved to another bed . The other bed that was offered to us was on the other end of the salon, a lot smaller in size..right next to the bathrooms!!! when there were 3 more empty beds that were apparently "reserved". We cancelled our order and left that salon. We moved to the outdoor area, the patio. The same story....we sat on a tabe and were told we needed to move because staff needed to accomodate chairs for the upcoming "crowd" on a rainy night. The place was half empty.

Also a major point, the quality of drinks was poor, we had ordered cosmos, and I might as well say I could have ordered cranberry juice! because that's what the drinks were, and of course we got charged $15 per drink.

So, we got fed up, requested to speak to the manager, and incredibly, the guy, he was supossedly staff supervisor, he said he couldn't get a hold of the manager, he gave us the roundabout....and wanted to have a conversation with us, but at that point we were way beyond having a conversation, we wanted to file a complaint to Management.

Conclusion: Dont' ever go to this place. Avoid it at all costs. Poor customer service, you will be as dissapointed as I was. It is not worth your time nor your money.

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ayrinisis

Joined 9 years ago

A must try!. What a discovery! I went there on a Friday night for an early dinner, and the food was AMAZING! We got there around 6 pm, and it was pretty empty, but it started to fill up as the night progressed. Great atmosphere, dim lights, lots of candles, great music and comfortable seating. We had the Classic Ceviche, a few sushi rolls, the baby green salad w/ vanilla bean vinagrette (a must try!), the mahi mahi (fabulous) and the fruit tiramasu. Apparently as the night unfolds, the tables are moved and the party really starts. This is a must try for a great night! And don't forget to check out the

stunning view of the downtown skyline.

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Contributor

Joined 10 years ago

Relax on a daybed and sip a tropical drink as you take in the city's skyline from this waterfront lounge.. In Short
From the designers of Nikki Beach comes a tropical venue removed from the hubbub of downtown. The Key Biscayne location allows VIPs access by limo or yacht. Inside the burgundy-walled restaurant, well-heeled diners sample sushi, grilled seafood and filet mignon. Outside at the tiki hut lounge, guests watch the sunset and Miami's lights shimmering across the bay. When the club opens, up to 1,000 people can grind to the beats blasted by the 15,000-watt system.