Ocean Spray Hotel Miami Beach Hotels

Doesn't Recommend

Milertym

Joined 8 years ago

Don't Waste Your Money!!!. This hotel was an absolute disappointment. There was no hot water in the shower, in fact the shower curtain rod broke off in the middle of using the shower! Chambermaids cleaned the room once during our three night stay; in fact we had to beg the front desk for service and chase people down to get clean towels. The front desk/managerial staff was extremely unaccomodating, unhelpful and down right rude. They offered nothing but excuses for thelaundry list of problems we ran into during our stay. The location was terriffic, and the problems that we encountered would have been tolerable had the staff been hospitable. The main objective of the staff seemed to be to sell condominium rooms to prosective buyers, and not attend to the needs of their guests. My fiance and I will never stay there again, and do not recommend it to anyone reading this review.