Miami >Cellular Phone Companies > Baccell Cellular Corp
2938 NW 72nd Ave, Miami, FL | Directions 3312225.801028 -80.313119
Excellent customer service, i buy 4 phones I'm looking for all the shopping center, the only place with knowledge people its baccell, beyond my expectations.
THIS IS NOT THE RIGTH INFO – My friend i never sale phones locked, the problem is you buy the phone in other place, i remember , you are from Bahamas and try to get the unlock code from us but never receive the code, next time buy all from us
I'll never buy from them again – BACCELL is the worst cell phone dealer I have ever had to deal with.
I asked for a blackberry and they said there were none available but they had a delivery on the way. When I asked how long their reply was half an hour. I waited for two hours but I find this excusable bacause deliveries are not always punctual.
Now the really frustrating part. I bought the Blackberry after stressing that I needed to use the instrument outside of the US. They continuously assured me it was already unlocked. When I left the US and inserted my SIM it said it was invalid. I guess they thought once I was outside the country they didn't care what happened with the phone. I called them immediately and their response was that I had to take the phone back into their office. I stressed that was not possible and then they said to call back in a few days when a technician was available.
I called back and they took the details of the phone, assuring me they would get the relevant code by afternoon.
When I called in the afternoon the rep said he would not receive the code until tomorrow, and if I called back again that day he would tell me the same thing. These guys cost me a lot for calling them long distance. They even promised me they would call when they got the information they needed from the phone company.
I still have received anything from them and if I don't hear from them by friday I am going back to florida to return their phone for a full refund.
I will never purchase anything from them again.
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