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Beauty > Coco's Day Spa & Salon19575 Biscayne Blvd Ste 375, Miami, FL | Directions 33180
25.957960 -80.141920 View Website
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A Bad Day at the Not Really A Spa. From the moment we arrived for a Mother/Daughter Day at the Spa, we were treated with indiference at best and downright rudeness at worst. The Spa is just a closed off area in the back, during my massage the Therapist's cell phone rang, people talked outside the door throughout. We weren't offered drinks and were never escorted to our next service, we were left to "Just stand over there and wait." Our hair was washed by a trainee who only washed the tops of our heads, the lady who blew dry my hair dropped the brush on my head numerous times, without apologizing, left my head a frizzy mess. Mani/pedi's were a slam bam affiar. Finally they tried to charge more saying the package which my husband had purchased two weeks ago, and was listed on their website, had not been available for at least a year. Stay Away!!!
User review by preemies. This was my first time at day spa and it was not what I expected. I had to wait after even though I had an appointment scheduled. The only service I had done was a spa pedicure and I'm glad. None of the massage chairs worked, the staff did not ask me what I wanted done. The treatment was so quick, I could have done a better job myself. I have had more precious services at the small, independent nail shop. It was not worth the money. I don't think I will be back.
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