Don't waste your time here. Find another Pollo. They are slow slow slow! Terrible customer service!!!
Fast drive thru. Portions are allot better than the one off 36th st and biscayne..
they have thee longest lines especially their drive thru
The cook should be fired, the chicken is ALWAYS overcooked and black as hell, with little to no seasoning. Go to another Pollo, the staff isn't very hasty either.
They are extremely slow with service. But what pollo tropical isn't? They just don't practice any customer service skills what so ever.
I live the concept of a Latin fast food chain. This particular location is on the slow side.
They just slow period! No matter what time.
They are slow, but its ok for the price, lol
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