Grand Prize Chevrolet

(305) 235-8200

11701 SW 152nd St
Miami, FL 33177 25.6274 -80.3832

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Neighborhood: Three Lakes

grandprizeauto.com

Hours:

M-F 9:00am - 9:00pm, Sa 9:00am - 7:00pm, Su 10:30am - 6:30pm

Last updated 7.05.11

Category:

Automotive Sales & Services, Used Car Dealers, Automotive Repair, Auto Parts & Accessories, New Car Dealers, Tires, Auto Dealers, New Truck Dealers, Auto Body Paint & Repair

Payment Methods:

Discover, Visa, MasterCard

New Car Dealer Brands:

Chevrolet

Automotive Repair Services:

Brake Repair

Automotive Services:

Oil Changes

5 Star Rating: Highly Recommended

07/27/11

GREAT CUSTOMER SERVICE

by grusinc at Citysearch

Bought a car there last year, and I had no issues. It was a painless and exciting process from beginning to end!

1 Star Rating: Poor

10/19/10

Grand Prize Delivered the Grand Suprise: Racism and Rudenes

by smd08 at Citysearch

I am a African American male who has been a Grand Prize customer for approximately ten years. I went in for a brake job which cost me over $500.00, after picking up the car I realized it was still not properly repaired. I returned for the service to be corrected. The service personal , after leaving a message to convey that the vehicle was ready did not realize that the phone was still on, he continued to say " %^cking black bastard, now go tell Rubin that, if Don would have fixed it right the first time. Grand Prize delivered the Grand Suprise, RACISM! RUDENESS! And Horrible customer service.

1 Star Rating: Poor

06/13/10

Grand Prize Chevrolet is the Worst

by mav1123 at Citysearch

NEVER EVER GO THERE!!!!!!!!!!!!! Worst Dealership in Miami. My family and I went to Grand Prize Chevrolet on SW 152nd Avenue to test drive a Traverse. At the very begining of our negotiations the salesman, knowing that I am Cuban American, made a racial slur about Cubans to me. To make it even worse he did it in front of my wife and children. He told me he was Puerto Rican/Italian despite the fact that I never asked nor cared about his ethnicity. I was very angry and left the dealership. I called to complain to the Sales Manager. At one point during the phone conversation I addressed the sales manager as "dude" as I wa raised in the 80's in the USA and have never know the term to be disrepectful. The sales manager became enraged because I addressed him as dude. I guess he would have preferred "your highness" He then hung up on me. Ridiculously bad customer service, absolute lack of proffesionalism. Should have known when I saw no customers in the dealership at about 2:00 pm on a Sunday. To bad GM shut down Spitzer Autoworld instead of Grand Prize. Big Mistake on their part.

  • Pros: None
  • Cons: Terrbile Customer Relations
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