Frances Tire is 1st Class...
In all my experiences with Francis over the years dealing with various
problems on mine and my son,s vehicles, he's always been very professional and solved the mechanical problems that came up.. He has been very honest with us and his charges are exceptionally reasonable and notably lower than other shops.. You can trust him to get the job done right and only do what is necessary to accomplish the task.. He is a great mechanic!!!
bad service, dishonest, rude & unprofessional BEWARE!!!. Francis himself charged me for a generic auto diagnostic test w/ wrong results ($50) - all other mechanics refund this once work is done, he did not...he also refused to give me the written results despite charging me?!.. Next he recommended work that would have been dangerous to my car/could have ruined my transmission. He ordered a mystery part per faulty diagn. test but then claimed it came in wrong from the dealer; then offered no apology for hrs of my lost time. He claimed to have done transmission work (new fluid - again dangerous when done by unprofessional like him b/c volvo requires specific fluid) & w/out my approval he then charged me nearly $200 FOR NOTHING (he did not touch the fluid at all despite billing me for it??) & he forced me to pay him in order to get my car back. He then refused to speak with me when I wanted to get a refund for labor he charged me for a part that never arrived. I realized he did nothing on my car (b/c he knows nothing about the mechanics of foreign cars); this has been verified by two prof. mechanics & in fact, what he recommended would have ruined my car & caused over $4000 in damage. He is very dangerous and dishonest - am filing claims with local gov agency & local bb advocacy organization - so you can find offical notes there under his business name! The local gov't agency has a file with all current claims against him - there are several & one from Aug 8 2009 in addition to mine.
Francis is my office's mechanic. We all trust him becasue he tells it like it is and never over charges us. Most importantly if he can't do it he let's you know.
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