Nail By Sixta

Doesn't Recommend

m p.

Joined 1 year ago

would give 0 stars if I could. I had purchased a groupon for a mani/pedi. The first time I called to try to make an appt, they asked me right away if i hada groupon. When I said 'yes' Sixta said she didn't have any appointments available for 2-3 weeks. I called a couple of days later to try to book an appt under the guise of NOT having a groupon and she made my appt right away. Unfortunately, I had to cancel it. The 3rd time I tried to book an appt, I was asked about a groupon again and I said I didn't have one and she got me in 2 days later at 9am. I showed up promptly at 9am for my appt and the door was locked. I waited a few minutes and someone showed up. I told them that I had an appt and she said she would call Sixta. I went down the block to get coffee and when I returned, the doors were locked again and the lady had left. I was about to leave when another stylist showed up. I told her the situation and she too offered to call Sixta. She got Sixta on the phone and Sixta had her ask me if I had a Groupon. Well, I had to say yes because i was already there and Sixta said she was not going to go in to the salon today because her son was home from the navy. She would not honor my appt. 2 hours later, I called groupon to complain and get a refund (which I got). Then, I called the salon again to see if I could make a formal complaint and let them know how dissatisfied i am and guess what?! Sixta was there! I said "I thought you weren't coming in today. This is your 9am appt." She hung up on me. Overall, not a good vibe there. Don't go.

Recommends

Roberta669

Joined 3 years ago

Nails By Sixta 20335 Biscayne Blvd. Aventura. Sixta has moved from 18121 Biscayne to 20335 Biscayne in Promenade shops Salon Maria Chuy.

I have been going to Sixta for over 4 years now and she is the most professional nail tech I have ever used.She has this new product Shellac which lasts for over 2 weeks without chipping. Also she has Gel Lacquer which noone in Aventura has.

Call her for appointment because she is getting well known as the best Manicure/Pedicure in town