Surfside >Jewelry & Watches >
Jewelry >Gray and Sons Inc.
9595 Hardling Ave , Surfside, FL | Directions 3315425.886908 -80.123582
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
I was looking for a jewelry store to create the setting for my soon-to-be wife's engagement ring. I found Gray & Sons and was blown away by their service. Keith and Diego did an excellent job and were very understanding and supportive of this important time in our lives. They did everything they could to make this ring as perfect as my soon-to-be wife. They even allowed my fiancée to go into the workroom so she could see how it was all done. We both love Gray & Sons for their high-quality work and great customer service.
Highly recommended, sorry to hear that these other users didn't have as good of an experience as I did.
I purchased a vintage Rolex from this business the first portion of July. It arrived in what I can only describe as mint condition. I took it to my local jeweler for a verification and he said it was one of the best examples of a vintage Rolex he has seen. I am very pleased with the transaction and the excellent customer service. I will be doing business again with this company.
Great service! My Rolex is better than new! Thanks so much for your service and workmanship!
I am a 66 year old dentist in Amherst, NY. I have been a customer of Gray and Sons for over 10 years and my experience with them has been highly satisfying. I have used them for buying and selling watches, and for watch repair. The have been very reliable, reputable and extremely professional at all times. They are the ONLY people I would ever consider buying a pre-owned watch from. You should seriously consider them when purchasing or selling your next watch! They are the best.
I spent considerable time looking for a watch and Gray & Sons had an excellent selection. When I visited the store, the service was excellent. Nothing I experienced reflected the poor reviews below. I would highly recommend shopping there because the staff takes the time to educate you about each watch you're interested in. Truly a top notch store. I will certainly be buying from them in the future.
rich,jose,and keith are real people committed to excellence and are there 5-6 days/week.bulgari,tiffany,chopard,chanel,david yurman have used them,thats good enough for me!
over the last seven years i have been dealing with gray and sons with everything from buying to selling and trading.pricing is reasonable and jackie march has been a true professional.even though i'm from maryland,jackie treated me like an old friend.she knew i was after a cartier phasa and called when one arrived.jackie even covered my shipping expenses when i sent a watch back that i thought suited me but in fact we settled on something that was better suited to my taste.i'm very happy with their service and will continue to shop there for my future purchases.thanks jackie for making me feel special over the years.
Grey and Sons is great, every time I go in their they know my name, and greet me warmly. Jackie is the best, I got better service buying a used Rolex from her then buying a new Rolex from Mayors. The service on the watches is second to none, and I love their "New for Life" program. I am definitely a repeat customer. It is nice to buy from someone that you feel is honest and will make things right if their is a problem. Can you believe it they have a 10 day "no questions asked" return on watches. Who else would do that? B. Miller - Miami, FL
Horrible Costumer Services!! They treat you like garbage, they are rude and they ignore you at the front door!!! Find other jewelry store for repairs...
Went to sell a watch, drove over an hour to get there. Once I was there they took my watch, sat at a computer for half an hour to then come back and tell me that the owner wasn't in and there wasnt anything the could do. Called them a few days later and left a message, they never got back to me. Called again and the owner still isn't in, I asked when he would be back and they essentially told me to call every morning to see if he had decided to come into work that day. DONT WASTE YOUR TIME, NO ONE AT THIS JEWELERS ACTUALLY LIKES TO WORK.
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