House & Paper

Doesn't Recommend

Karina M.

Joined 5 months ago

Terrible service. The store owner is a nightmare. You can find better service and products in many other paper stores in Miami... Paper Emporium, Paper Boutique, and my favorite for invitations: Invitations by Leston. Don't waste your time here.

Doesn't Recommend

Iggs

Joined 2 years ago

Rude, rude, rude. The store owner was too engaged in a phone conversation about her apparently evil ex-husband to pay any attention to her customers. There were two of us there and we kept exchanging uncomfortable glances. In the end, I left the store. I could already tell I didn

Doesn't Recommend

amazingmiami

Joined 5 years ago

RUDE. The manager here pretended it an imposition that I actually asked to look at examples of invitations, typefaces, engraving, thermography, etc. and that I asked for a piece of paper to take notes. I like the Crane products carried here, but will purchase my wedding announcements and at home cards somewhere else--where the staff are civil.

Doesn't Recommend

weddingplan

Joined 5 years ago

Beware of high prices, and bad service. If I could give this place zero stars, I absolutely would. They are very high priced, which is understandable for Miami, FL. But when you pay $8000.00 for invitations, you expect to be treated with some customer service, or at least some sort of manners. The people that we dealt with at this store ignored us when we first arrived (which should have been our first indication), we stood around for thirty minutes waiting for some assistance. I asked for them to send my invitations 6 weeks before the wedding date, but they decided they were going to send them out 10 weeks before. I wanted a copy of the final list they were using to mail the invitations so that I could go over it and confirm that it was correct, but it was too late. The invitations had already gone out. I called, I emailed, for 1 month, I never got a response. Finally, the girl that was working with me forwards my email to someone else, and then that girl (who i don't even know) responded to my email with a list of guests. It was the wrong list. So now, 4 weeks before my wedding, I don't know who has been invited. 10 weeks ago, my invitations went out, and 4 weeks before the wedding there are still 130 people that have not RSVP'd. I'm wondering how many of those people didn't receive an invitation. It's going to be very awkward when I call them all. And, just to add insult to injury, the girl who was working with me was absolutely rude the entire time, and made me feel like a piece of S. Do not waste your money on this store. I would have rather spent the time making my invitations. At least I would have known how many people to expect at my wedding. The invitations were very nice, but that's the only nice thing I can say about this store.

Recommends

Contributor

Joined 10 years ago

When e-mail just won't do, this specialty shop has all the reconstituted tree pulp you need.. In Short
One visit to this South Miami shop and you will be stocking up on stamps and working on your penmanship. In addition to a wide array of stationery supplies, the House of Paper also carries pens, desk accessories and personal planners. Surprisingly, it also features a wide array of crystal and china, offering a bevy of additional gift options. Crane and Kate Spade are among the many catalogues you can peruse here.