(305) 661-8545
5823 Sunset Dr
South Miami,
FL
33143
25.7044
-80.2878
Neighborhood: South Miami
What People Are Saying About House & Paper
The Editor
Contributor
Citysearch
In Short – One visit to this South Miami shop and you will be stocking up on stamps and working on your penmanship. In addition to a wide array of stationery supplies, the House of Paper also carries pens, desk accessories and personal planners. Surprisingly, it also features a wide array of crystal and china, offering a bevy of additional gift options. Crane and Kate Spade are among the many catalogues you can peruse here. –
08/08/08
RUDE
by amazingmiami
The manager here pretended it an imposition that I actually asked to look at examples of invitations, typefaces, engraving, thermography, etc. and that I asked for a piece of paper to take notes. I like the Crane products carried here, but will purchase my wedding announcements and at home cards somewhere else--where the staff are civil.
- Pros: Nice housewares and papers
- Cons: Not service oriented
01/28/08
Beware of high prices, and bad service
by weddingplan
If I could give this place zero stars, I absolutely would. They are very high priced, which is understandable for Miami, FL. But when you pay $8000.00 for invitations, you expect to be treated with some customer service, or at least some sort of manners. The people that we dealt with at this store ignored us when we first arrived (which should have been our first indication), we stood around for thirty minutes waiting for some assistance. I asked for them to send my invitations 6 weeks before the wedding date, but they decided they were going to send them out 10 weeks before. I wanted a copy of the final list they were using to mail the invitations so that I could go over it and confirm that it was correct, but it was too late. The invitations had already gone out. I called, I emailed, for 1 month, I never got a response. Finally, the girl that was working with me forwards my email to someone else, and then that girl (who i don't even know) responded to my email with a list of guests. It was the wrong list. So now, 4 weeks before my wedding, I don't know who has been invited. 10 weeks ago, my invitations went out, and 4 weeks before the wedding there are still 130 people that have not RSVP'd. I'm wondering how many of those people didn't receive an invitation. It's going to be very awkward when I call them all. And, just to add insult to injury, the girl who was working with me was absolutely rude the entire time, and made me feel like a piece of S. Do not waste your money on this store. I would have rather spent the time making my invitations. At least I would have known how many people to expect at my wedding. The invitations were very nice, but that's the only nice thing I can say about this store.
- Pros: Nice product
- Cons: Very expensive, horrible customer service, poor efficiency
The Details on House & Paper
The Extras:
Spacious tables allow you to hunker down for an afternoon while looking for the perfect invite for your event. The helpful, well-informed staff make sure you do it right and stay within your budget. Seating cards, programs and thank you notes can also be printed. Calligraphy, custom wax seals and engravings are available.
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