Super Yellow Cab
Miami, FL 33142
Phone: (305) 888-7777
User Reviews for Super Yellow Cab
09/23/2008 Posted by sgskas
The cab driver picked me up at the airport and could barely speak English, he could not get his machine to work and so told me there would be a $2 surcharge; made me call the hotel to find out the cross streets (large Hotel downtown), made me pay the freeway toll and when we got to the hotel tried to jack the price up $4, not $2; he then told me to include a tip, had to make me wait so he could get change for the difference and, finally, did not have a receipt. On top of all of that it was baking hot and he would not put on the AC. He would not give me his cab number to complain. (it was cab 1252--TERRIBLE TERRIBLE TERRIBLE NEVER USE THIS CAB SERVICE.)
Pros: got me to where i was going
Cons: difficult to communicate with, didn't know where he was going, tried to jack up the price, etc
08/15/2008 Posted by Janellew1
This company is a prime example of the complete lack of customer service and consideration prevalent in these types of businesses. If you have a grevieance you will be hung up on and laughed at. The only reason the likes of them survive is due to their phone number, which is easy to remember. If possible, steer clear.
Pros: easy to remember phone no
Cons: didn't pick up customer, combative when handling customer complaints
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