Hotel Chelsea

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aliciawinchery

Joined 10 years ago

We will return to the Chelsea. Our stay at the Chelsea was excellent. We truly enjoyed the hotel's service, ambiance and decor. Daniel the Front Desk on duty was key in making our stay a pleasant one. We will be sure to return to the Chelsea the next time we are in South Beach.

Regards,

Alicia Winchery

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juliapirrony

Joined 10 years ago

Thank you Rebecca and John!. To Whom it may concern:

I would like to make you aware of how accomodating and helpful Rebecca and John were during our stay. They made excellent recommendations for dining, night-life, transportation, etc. You are lucky to have such a wonderful team. They made our stay a wonderful experience.

Thank you Rebecca & John!!!

Julie

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tracycarmelakeys

Joined 10 years ago

Thank you. Janise,

It was a pleasure talking with you today. I can now see where your employees get their costumer values from. It flows from the top. I run a cigar business & model full time which leaves uis with a lot traveling albeit very extensively thorughout the US. Your hotel as I said is easily the best we have ever come across on any level. The attentiveness of your staff, cleanliness of your hotel, perfect location with easy access to everything in South Florida as well as the above the "norm" costumer service provided by you & your staff is superb. Pleas share this letter with your employee's, they are doing a great job. these days you only ever hear about the bad side of vacations and hotel stay horror stories. I always felt great customer service needs to be rewarded.

Thank you

Tracy and CArmela

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monicaclaudio305

Joined 10 years ago

Very relaxing and fun. Thank you Jeenisse:

You and your staff were wonderful. Monica the massage out on the front patio, Eyale at the bar, Rebecca and Daniel at the front desk.

Dinner reservations, comfortable room, spa treatment..and drinks at night. Fantastic. The only thing is that your hallways could be a little brighter. Outside of that all was very fun and relaxing.

We will be back in June.

Sincerely,

Mary and Roger

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monikaclaudo

Joined 10 years ago

wonderful get away!. Chef Rodney was wonderful...! I loved his vegie pasta.

Jeenise, (sorry if i misspelled)

I just wanted to thank you and your staff for the wonderful weekend. I was there with my husband and daughter.

What a nice surprise to enjoy a fashion show and be given some great pasta!! Chef Rodney was excellent..I just wish I could hear what the ingredients were.

Fantastic weekend..!!

Thank you.

We will be back.

Monica Claus

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georgeamyth

Joined 10 years ago

Great Party. I just want to thank everyone at the Chelsea for making my trip memorible. Alex and Yayo at the front desk a perfect 10.

I travel and stay at hotels around the world, normally I stay at the Loews but decided to stay at one of the smaller hotels this time. Even though rooms and bathrooms are small the way you have utilized your space is amazing. The beds are amazing!

Great job Chelsea!!

We will be back.

George and Michael

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nataliecardoza

Joined 10 years ago

Thank you. Jenice....

Thank you we all enjoyed your hotel mmensely. Your staff was friendly and always helpful. We especially than Daniel for his exceptiona care when recommending restaurants and clubs and his attention to detail such as calling ahead and getting us reservations. It was very impresive and made a good stay a great one!

Once again than you for the incredible service, and we look forward to return as soon as possible...

Natalie Cardoza Fagundes

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AzizaSanjo

Joined 10 years ago

Nice place, but not worth the $$$$. Hotel Chelsea was a nice spot to stay in while I was in Miami last weekend. I really enjoyed my stay, however, the rooms are very small and the lighting is terrible in the rooms and hallways. I was terrified to walk alone after a night of partying. Also, I paid $200 a night and had to pay $2 for a bottle of water located in the refrigerator in my room and $1 for a pack of M&M's. You would have thought that this would be included.. But anyway, its a nice place to chill, but next time, I will stay at the Loews....

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pamelacadams

Joined 10 years ago

Thank You.... Jeenise,

Thank you. We had such a special weekend at your hotel. Thank you for helping Brian with the arrangements I walked into the room and started to cry.....it was beautiful. The candles, the rose petals, the champagne and chocolates...I was speechless. He has never done anything like that before. Even though your rooms are smaller than what i normally I am use too the decorated did a wonderful job. Very comfortable and sexy.

Your staff very friendly and helpful.

Again I just wanted to thank you for everything you did.

Sincerely,

Pamela Adams

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irenecarlsen

Joined 10 years ago

Thank You for your hospitality:. Ms. Skjong: I just wanted to thank you and your staff for the hospital stay. My grandkids and I came to visit south beach even though your hallways are a little to dark for me, I love the decor of the hotel. I have seen these art deco hotels in their prime when they where new and to see the younger generation coming in and putting your new designs into an old building is very refreshing. Thank you very much for your kindness. Your staff was very attentive. Sincerely, Irene Carlsen and family