4441 Collins Avenue, Miami, FL | Directions 3314025.817973 -80.122390
Terrible – I had purchased a Hautelook certificate for this hotel, unfortunately I had serious medical issues that left me hospitalized and I needed to be under the care of my doctor during the time I had made the reservations for my trip. Over a month in advance I had tried to work with Hautelook and the Fontainebleau hotel to see if we could post-pone the trip or receive a refund, I had certified letters from my doctors and the hospital I was staying at to prove this was an outstanding circumstance. Hautelook and their customer service was great, however Fontainebleau was unresponsive to Hautelook and me until 2 days of the reservation (do the math, that is over a month of not responding!) and said we have to use it or loose it. That is over $850 and they waited until the last minute to tell us this??? Thankfully Hautelook credited me and I am well now and looking to take a trip, however due to this situation and their blatant lack of consideration for someone in an unfortunate situation/terrible customer service I would NEVER stay at this hotel and I am looking forward to posting this HORRIBLE experience on every possible review site available.
Just bad, rude and overall terrible.
New Years Eve at Fontainebleau – www.FontainebleauTickets
Lady Gaga is bringing her chart-topping pop beats and unexpected theatrics to Fontainebleau Miami Beach’s pulsating pool deck this New Year’s Eve. Lady Gaga will take the stage to lead revelers in the countdown before turning out her first performance of 2010, at what promises to be Miami’s most exclusive celebrity New Year’s Eve Bash. Nothing says New Year’s in Miami like Lady Gaga and DJ David Berrie & Jus Ske
General Admission $425
VIP Table for 6 $4950
VIP Table for 8 $5750
VIP Table for 10 $7250
In years past, never would we have trekked 2 whole miles north of the Delano to some gigantic resort for Chinese food but into the breach of fine-dining Chinese restaurants comes Hakkasan at the Fontainebleau resort, South Beach. If fine-dining Chinese confuses you into contradiction, think more Shanghai Terrace at the Peninsula than the de-ree-verry place with extra MSG.
As we de-cabbed at one of The Fontainebleau’s 4 entrances, we began a lengthy and winding walk to the restaurant that appeared to be so lengthy and winding for no purpose other than to take diners on a tour of the resort. Neat trick. The first time. Next time I’m demanding a golf cart.
The menu was very pretty but vast and confusing. Luckily, Hakkasan, like many other restaurants in Miami, were part of the Miami Spice network thus making selections very easy. And cheap. Relatively. At a place where a noodle dish can cost $40 dollars, 4 healthy appetizer portions of popular items for $35 is a treat. Unluckily for us and luckily for the restaurant, it was a Friday and Fridays mean drinking time. So although our food tab (for 3 people) was around $90, 11 drinks @ $14/drink made all the difference.
I don’t know what to tell you about fine-dining Chinese. I wasn’t convinced at Shanghai Terrace and I’m not convinced here. The only place that exceeded my expectations was Mr. Chow in Beverly Hills but that was not an experience for the squeamish. Does anything justify a $40 plate of noodles? I’m not sure. I bet people asked if anything justified a $50 steak some years back. Clearly the answer was yes. But for now, all hail the Miami Spice tasting concept and may every other city start its own.
Hotel: Beautiful Service: Not so much – I just got back from my first trip to Miami and the Fontainebleau Resort. We got a good deal for the type of resort that it is so I was very excited to be living luxuriously for the week. The resort is beautiful. The pool area is amazing and very relaxing. The rooms are very comfortable and I enjoyed staying there. There were no king bed rooms left, so we were upgraded to an ocean view room for free. Great.
However, my one big problem with the resort is the lazy and unaccomodating staff. There were plenty of people out working by the pool and watched them assist other guests with towels and umbrellas and finding lounge chairs. Whenever I would ask one of these people, they responded by saying that isn't their job and I had to go find someone else. I even resorted to walking over to the pool hut just to get a towel and with a stack of towels behind them, they told me they didn't give out towels. The staff seemed like they were more interested in chatting with each other and working on their tans than actually paying attention to the guests.
Beautiful beach, relaxing pool area w beverage hut, Comfortable quiet accomodations – I have stayed here several times, through various stages of construction and not. The fountainbleu is a complete resort, with an air of luxury that doesn't break your pocketbook. I love to lounge in the pool area and swim in the gorgeous pool.
Landmark hotel in a quiet part of Miami Beach got a swanky Vegas-inspired makeover in late 2008. – In Short
It took three years and a $500 million facelift to return Miami Beach's iconic beachfront getaway to its former glory. With 1500 accommodations across the main building and adjacent towers, the time and money spent to renovate the city's largest hotel has been worth it. This is an adult's playground now. The kid-friendly lazy river was gutted for a 40,000-square foot spa. The cheesy Tropigala supper club has been reborn as the beat-bumping LIV nightclub. With several restaurants, a night scene, and lavishly appointed rooms, it's Vegas, baby. Just picture the MGM Grand, only three hours later, without the gambling, and with killer views of the inviting Atlantic coastline.
One of the best hotel stays in my life – This is by far the most beautiful hotel I've ever been in. The private beach is very nice, the pool is gorgeous and even the lobby itself is breathtaking. The rooms are not big but done with a lot of class. The hotel has very nice restaurants and a really fun show. The staff is not extremely accommodating, but I didnt care that much. At this hotel, I felt like a millionaire and it didn't cost me a fortune. I will definitely come back.
A Diamond in the Rough – This is really a diamond in the rough in need of some polish in some areas. The room was renovated in cool colors and I had a view of the pool and ocean. The front desk was very accomodating and efficient. They are constructing added meeting space and condos and the noise is disturbing at the pool. If you want sun all day, go right at the towel hut and stay within 50 yds of it. The staff at the kiddie pool - Cookies World were very nice. You had to go to the pool bar yourself for your $10 drink - unacceptable. The service in the cafe is pretty bad- refills? Tackle a waiter.
All the action was down at South Beach - about $8 cab ride to Lincoln (16 1/2th) for restaurants.
Friday night the lounge had a terrific little jazz group.
Don't waste your money! – Stayed for three days. The room was horrendous. Becuse of the reputation, I switched from the Loews in South Beach. What a mistake! The service was mediocre. ex. At the Loews I could call down for the car. At the Fountainebleu, this wasn't allowed because of security precautions. So I had to wait for the car. It might seem trivial, but when you get used to a certain level of service this can be a major inconvenience!
Secondly the rooms. The first room assigned was in the newly renovated building. You could smell th odor as soon as you got off the elevator. Once in the room the decor reminded you of a cheeeeeeap hotel room in Atlantic City. Not becoming a major hotel chain!
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