South Beach Plaza Hotel & Villas

Recommends

lyndaforral

Joined 6 years ago

NEVER STAY HERE. This was bar far the worste place hotel I have ever staid at. We paid for a king size bed suite and when we arrived the air conditioning didn't work properly and the windows did not open. The air conditioner actually leaked from the sealing all over our suitcases and belongings. I asked the front desk people for at least a fan since it was 70 degrees and they couldn't even provide that. They were rude and didn't seem to care that we were roasting in our rooms. One of the many times that I went to the front desk the man at the desk ignored me while he was on his cel phone. I actually called the front desk from my cel phone while standing in front of him in order to get assistance. He later tried to kiss my hand to apologize and when I pulled away he started yelling at me about how he only kisses his grandmother and the pope and how it was a sign of respect.

I would suggest never to stay there. I also heard the manager yelling at quite a few guests there too.

Doesn't Recommend

skay9475

Joined 11 years ago

The Worst Ever. Never, ever stay here. Reservations do not count at this place and they leave you out on a limb. I was told that making a reservation (and after having pre-paid) that this did not count because "this was Miami". The people on the front desk were rude, obnoxious and amazingly unhelpful. And this was all in the off-season. Shocking.