Horrible customer service!!! I will NEVER use this company ever again!!!!!
Miami Beach's BEST Plumbers. My faucet was leaking and pouring water under my sink every time I used it. I am a single woman and do not know anything about plumbing. I called late Thursday afternoon and was told someone would be there between 9 & 11. I was so happy to see the plumber promptly at 9:00, as I had taken time off work to be at home. He repaired the faucet, cleaned up the mess and was out the door in thirty minutes. I felt that the price was fair and reasonable. I would highly recommend this company to anyone looking for prompt, courteous and professional service in the Miami/Miami Beach area.
Very bad, not answer, not showing up, ugly company, avoid using them!.
I call them on a thursday and they schedule for next day from 10 t0 12 noon, never show up, I called back next monday
and they said not serving the brand Jacusi I explained I did not need serving my Jacusi and reschedule for next day
again ( they should explained that in the firs call or let me know they had cancel my appointment ) !!!! ???? Any way
they said will send someone next day from 9 to 12, I had to cancel some projects in order to wait for them, never showed
up. I called again and someone was going to cal, nothing...... I asked to talk to the owner..... got an answering machine,
left a message to call me back, nothing..... I wrote an email, some one answer me saying he will forward the email to the
owner...... nothing still waiting.
this is compleatly false,the company is very very profesional. empire plumbing resolved a cronic problem that other no oter firm could figure out. this is a company you can truly trust.
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