5200 Blue Lagoon Dr Ste 260, Miami, FL | Directions 3312625.781625 -80.280866
Swisstime Care took care of me and my 3 timepieces. One is over 50 years old & was overhauled, one was polished and calibrated to like new status and the other had a battery replaced. All 3 watches were back in my hands in 1 week and at a fraction of the cost of other repair shops. The shop is impeccable and resembles a NASA lab. The staff is courteous and professional. No reason to go anywhere else. They will get my business from here on out.
Slowwww service!!! – Swisstime has had my watch over a month now and I am only getting a battery change. I called and they stated it would be another few weeks before it is repaired. For a battery??? 2 months??? Really???? Never again.
5 star! – have been fortunate enough to deal with Swiss Time Care twice now.
The first time my Swiss Army watch, model Maveric needed a battery
replacement after 8 yrs. It also needed the crystal reset because it
was set incorrectly by Swiss Army themselves when I sent it to them on
the 3 year of owning because I had broke the original crystal. The
watch was also loosing about 5 minutes of time. They recommended I do
a service on it and perform a polish and cleaning to the bracelet and
case. When I picked up my watch which was done in about 2 weeks it
looked new. They had reset the crystal perfectly. So well that I had
hit the bezel and dented it and it didn't break the crystal. The
polishing had removed scratches and dents that I thought would never
come out. The second time I delt with them was very recent. I had to
return the watch because it was still loosing time. They replaced the
movement on it under the warranty of the service. They also did a face
swap from black to blue at a very resonanble price ( $50 parts and
labor including the hands ) which came out fantastic. They packaged
the original black face for me in a small case to protect it with the
original hands. They also repolished my watch for free removing the
dent on the bezel that I mentioned above. When I went in to pay for
the repairs to be performed they already had my watch finished. They
always perform the water resistance test to ensure no leaks. I feel
like I have a new watch on my hand now. All in all I am extremely
happy with Swiss Time Care's work, professionalism, and timely manner
in which they perform their repairs. I WILL continue to deal with them
and not just with my Maveric but also with my Rolex.
VERY SLOW SERVICE..... – SENT ALMOST NEW GUCCI WATCH IN ON DEC10TH
AND EXPECTED TO HEAR WORD ON THE REPAIR PROCESS WITHIN A REASONABLE TIME FRAME. TWO WEEKS LATER, I CALL AND AM TOLD THEY HAVE NOT STARTED ON IT, AND IT WILL BE AFTER THEY RETURN FROM CLOSURE OVER CHRISTMAS AND NEW YEAR UNTIL THE 30-35 DAY TURN AROUND BEGINS. THIS IS A WARRANTY REPAIR SERVICE? THEY SHOULD LOOK UP THE WORD SERVICE IN THE DICTIONARY, THEY ARE NOT PROVIDING A SERVICE AT ALL.
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