10/26/09

Horrible service and ambience.

by nikkie05

My whole Rikrak experience started off bad. I made an appointment at the location on 1428 for my hair and my nails.I just needed to get my hair blown out for an event that i had for work a few evenings ago. I accidentally went to the rikrak at the four season ...which is literally located across the street. The four seasons is amazing. i walked into rikrak and it looked like a mess. It was one of the cheapest looking salons ive ever seen.The man who attended me was just so pleasant. He was in the middle of doing a haircut..but still was so attentive . then some girl that look like a hot mess came out and told me there was no appointments for me in there system...so after some waiting i realized i was at the wrong place..well if it wasnt for the lady doing the nails.I went over to the real rikrak and ohhh man what a JUNGLE. theres a thousand things going on ..i was already about ten minutes late.So my stylest started with someone new. and they just blunt out told me i had to wait.I wanted to start getting my nails done and you would imagine with like 7 manicure table i saw the Manger told me that they were all off to lunch. It was 3 in the afternoon. She was so rudeeeeee and disturbing to look at. Make a long story short my hair that started with a blow dry ended up with a cut ...a bad cut. All they kept on saying was how horrible i looked that i needed everything done. i felt so offended.The owner with the long hair he was trying to reassure me but it seemed he was hitting on me. I had a $10 sandwhich there that i promise was worth like $3. Never again.My nails came out great but not worth it at all.

05/17/09

great facial by sandy

by mesq

first of all as a first customer, I did a pendicure and manicure and they were good. Then, I did my hair and makeup with Cari. She didn't do a good job on either one. with the makeup she made me look like a clown by doing a contour or something like that with my make up face. Then the same person Cari did my hair. At first the shampoo and treatment was nice, but then styling my hair well let's just say that all she did was curl it with her finger and that was the style, Wow something that I could have done at home and then she cut it in some strange layers when i didn't ask her too and she didn't even told me what she was going to do. I really hated that!!! The last visit was Sandy, she did a great job on my face. I was happy for once. I would go back there again because of Sandy and that's it. The staff was nice to me. I didn't have to wait and there was no rudness from any of the staff.

• Pros: Sandy does great facials
• Cons: Hair stylist NOT GOOD!!

08/15/08

best highlights in miami

by lj33146

When I first moved to miami I was really nervous about anyone touching my color treated hair. I read about Rik Rak in a magazine, the reviews were great so I made an appointment. This was two years ago and I have been going back to Rik Rak exclusively ever since. Theresa does my highlights and she is amazing!!!! They also have a really great selection of accessories, handbags, shoes and clothes.

• Pros: great boutique, knowledge staff, accomidating