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Jewelry >Richard's Gems & Jewelry
33 E Flagler St, Miami, FL | Directions 3313125.774205 -80.192881
Mon - Sat 10:00am - 5:00pm
Neighborhoods: Downtown Miami
Thank you so much, Fernando. You helped make an emotionally draining process far less painful and stressful than it could have been, and I appreciate it sincerely. I'll be back for sure.
I needed to sell some family jewelry that had sentimental value but painful associations for me. On the advice of my appraiser, I visited Fernando at Richard's in the Seybold building. And I am so, so glad I did. Not only did he give me the most generous price of any other store I visited in the area, but he did it with compassion and sensitivity--two qualities I don't typically associate with trying to sell valuables downtown. The store itself is beautiful, clean, well-lit, and stocked with some positively breathtaking items. The staff are kindly and efficient. And unlike so many small business owners in Miami, Fernando genuinely cares about delivering good customer service and fair prices. As he told me himself, treating everyone fairly ensures return customers and good word-of-mouth advertising.
This is truly a beautiful jewelry shop in the historic Seybold Building on Flagler Street in Downtown Miami. A great jeweler creates an environment of expertise and trust - and the manager and diamond consultant, Fernando Schlaen, is as good as they come. People come from all over the world to shop here. If you want a great price on exquisite jewelry, this is the place.
Fernando, I am delighted that my long search for the ring has ended today with you at Richard's ...
Eileen, your friendly, patient and quick service will be marked as a memorable hallmark of the journey to the ring.
Fernando, I just want to thank you for leaving us in such good hands. Eileen was extremely patient and helpful. We were able to choose not only our wedding bands, but also a resetting for my wife's engagement ring. Is always a pleasure doing business with you and your staff.
We love the diamond engagement ring, thanks so much for your help. You guys did a great job! (M.D.) I couldn't agree more...I can't stop staring at it!! It's an incredible engagement ring...and it was such a pleasure working with you! Thanks again,
After reading glowing reviews for Richard's Gems and Jewelry, I visited Fernando to have several pieces reappraised. I am so very glad that I did. Fernando, along with Pablo and the entire team at Richard's is absolutely a pleasure to work with. I walked in during a very busy Friday afternoon, and I was immediately and very warmly greeted by Fernando. He is patient and really understands what it means to deliver excellent customer service. I highly recommend Fernando at Richard's to any and everyone for all their jewelry needs. Thank you to the entire staff. I look forward to visiting you again!
Fernando is a class act, not to mention the absolutely precious, quality jewelry they carry. It's not easy to find honest caring jewelers. Fernando and his staff continue to provide great service even after you purchase an item. I wouldn't go anywhere else. (Neither would my husband)! This is why the City's Firemen are loyal to Richard's! Thanks for the wonderful quality and service throughout the years!
I wanted to buy an engagement ring and I was recommended by a friend to Richards. I was extremely pleased with the quality of their jewelry. I researched many jewelers and there is no question that Richards is the top notch! Their service is exceptional and they are very knowledgeable. Fernando worked very close with me to build the perfect ring and made me feel very comfortable throughout the process. My fiancé LOVED her ring and is always getting compliments. My fiancé and I went back today to purchase our wedding bands. Both Fernando and Pablo were so nice and my fiancé was extremely impressed with the overall experience. We would highly recommend Richards Jewelry!
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