Recommends

Ellie F.

Joined 1 year ago

OMG The BEST fast Caribbean food!. Well since I grew up in SoCal, I didnt kno that one could have caribbean food thru a drive thru...much less that it would be sooo incredible!!

If you have never had caribbean food, it is like asian fusion and old fashion western bbq put together...sooo yum!! I would suggest starting with a tropichop, which is grilled chicken with rice and veggies all diced up together. I'm not really big into the big hunk of meat, altho my husband loves their bbq chicken.

The tastes are sooo rich and flavorful. The price is right...only $6 or so. Trust me, this will start you onto a whole new food passion!! :)

Recommends

hungryforgoodfood

Joined 6 years ago

Great for fast food.. Very good. Love the sweet plantains and their new tostones are very good. Their service is fast and the food is delicious.

Recommends

tonayamoss

Joined 6 years ago

Cashiers Need English and Customer Service courses. F.Y.Observation

The cashier could not speak english.the workers need to enroll in english &customer service courses.

I was born and raised in Miami, and then moved to Atlanta. I came back to Miami on a vacation and went to a Pollo Tropical on SW 152 St (Coral Reef). I came to the counter to order a leg quarter meal with rice and beans. The cashier could not speak English so the manager had to complete my order. I got the food and the chicken was not perfectly marinated or cooked enough to enjoy it. The regional managers or managers need to encourage their workers to enroll in English and customer service courses to understand on how to serve a customer better.

Doesn't Recommend

vingh4

Joined 8 years ago

Yuck!. Pollo Tropical USED to be super-what happened? The food doesn't have the same quality it did a year ago. And the service-forget it! Someone needs to give some classes on manners here. Let's hope they decide to do something & go back to being a great lunchspot.

Recommends

Hungry_Girl

Joined 10 years ago

I loved it.. Great food, great prices. The sweet plantains are incredible! I eat them with the Chicken Tropic Chops and a mango smoothie... Delicious.

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myglock23

Joined 10 years ago

the best north of little havana. by far the best tasting chicken and side dishes outside of little havana, for fast food.

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xilo2006

Joined 11 years ago

chicken on the grill!. It is a good restaurant, love to eat there and it is inexpensive

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michael_mr

Joined 11 years ago

This is Great Fast Food. Food is Great but the service is average, Tasty fast food and not expensive, a great alternative for those willing to try something different, the service is not the best nor the worst, but it could be better.

Recommends

maneida55

Joined 11 years ago

"GOOD TO THE LAST BITE". SO FAR I HAVE FOUND IT TO BE VERY TASTY, JUICY, AND "DELICIOSO"[SP[?..., IN OTHER WORDS, "MUCHO BUENO"....GOOD TO THE LAST BITE!!!...SOUNDS FAMILIAR, EH!!

Recommends

jesca

Joined 11 years ago

Great Tasting food fast!. When I lived in Miami, this was my fav fast food restaurant to go to on my lunch break. It was fast and it tasted excellent! They marinade the chicken in this tropical spice marinade, butterfly it and grill it. I always ordered the Black Beans and rice as a side dish because this was a healthy choice and it tasted sooo good!