Victoria's Secret

pattyg g.

Joined 6 months ago

Worst experience ever, very disappointed in the staff & especially the management team. Floor associates were busy chit chatting and not supporting customer service. Only 5% of the staff spoke correct English and management was even worse when it came to product knowledge. I was taken by surprise when one manager replied to me in Spanish and got upset when I told her I did not understand. Very poor work ethics and Victoria Secret Corporate needs to check out their core value in this Miami Lakes location on who is running their business. Sad to say I will not be shopping here again.

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cateye216

Joined 2 years ago

Victoria's Secret best shopping location. Been to the Victoria's Secret @ Pembroke Garden, Hialeah and Pembroke Mall none can compare to the one at Miami Lakes. The associates are extremely professional, helpful and very friendly. It is always a pleasure shopping at this location.

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djmaximum

Joined 3 years ago

What great service at this store. The best service ever. Especially the managers. I got her name, it was Selene. What great service she rendered. An example to follow when it comes to Customer Service.

Max

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sandyq1

Joined 4 years ago

awesome. its just good stuff

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sweetie1587

Joined 4 years ago

Not very helpful here. I happen to like Victoria's Secret, but I'm not impressed with the one on Main Street in Miami Lakes. I do not like to be accosted by sales associates but I do not like to be ignored by them either. The sales associates are not friendly and can barely speak the English language. The last time I checked we live in the United States, not in a third world country. Anyways, the employees could be friendlier and make me want to spend the money in my FAT pocketbook. Oh well, guess they won't be getting commission off of me. Ha Ha.

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Contributor

Joined 10 years ago

One-stop shopping for all the latest lingerie styles and sizes.. In Short
Although the catalog features women's clothing as well as lingerie, the chain store focuses primarily on intimate apparel. Bras of every style and color, including the Miracle Bra and the seamless Body by Victoria collection, line the store's racks and drawers. You'll also find cotton, silk and lace panties, silk gowns, pajamas, fleece robes and hosiery.