11/18/08

Rude and incompetent

by norteamericano

Shop dirty and unorganized. I expected better service, even if they could not repair my Norelco product.

I did not appreicate having to call repeatedly - with no response unti I walked into confront them. Did not recieve call from them - nor would their "business" phone accept incoming calls, despite the owner answering "hello." No voice mail messages were replied to.

When I explained this to the owner, he denied that and said I must have dialed the wrong number. Not hardly. I check his business card with my # programmed in my cell phone - it matched. I also tried calling these "overachievers" rom my work phone -got the same results.

• Pros: One last chance before throwing away electronics
• Cons: Waste of time;parking; bad customer service;