Americuba Inc

Doesn't Recommend

J F.

Joined 1 year ago

HORRIBLE SERVICE. PLEASE STAY AWAY THEY ARE NOT ATTENTIVE AND MAKE NO PROMISE WITH ADVANCE NOTICE OF 2 MONTH TO BOOK A FLIGHT. THEY ARE IN THE OLD AGE TYPE WRITER DAYS. NOT FUN WHEN I HEARD MY FLIGHT WAS NOT CONFIRMED 2 WEEKS PRIOR TO MY DEPARTURE DATE REQUEST. BETTER YET THE EXCUSE WAS PEOPLE WERE BOOKING MY SAME DAYS OF FLIGHT 2 MONTH BEFORE ME ALREADY WHICH WAS HARD TO BELIEVE. GO SOMEWHERE ELSE!! THEY ARE SNAKES!

Doesn't Recommend

Noah and the Whale

Joined 2 years ago

Beware of the atrocious service and business ethics!. It never occurred to me that such a bad service could exist. I relied on this travel agency when planning my trip to Cuba. Our vacation plans marched harmoniously until we received a call from this place informing us that there had been a mistake with our plane tickets and the flying date had to be postponed for one month. I could not possibly believe my ears. Our vacation project crumbled down upon the expectations of our distant relatives and our desire of visiting the place where our parents were born. All we received as compensation was a phony apology accompanied by a fictitious excuse. I am tremendously dissatisfied. Do yourself a favor and avoid soliciting their crappy service!