Agua Spa at the Delano Hotel

08/29/11

Toooo noisy

by Tinek at Citysearch

inwas so excited to have received 3 treatments at the Agua and was looking forward to a princess day of full pampering. I had two therapists, both good (especially the masseuse Maite was really good), but as i was justvdrifting off, I kept being disturbed by noise from the hallways. Chatter, laughing, loud gossip... And the music being played was not in the usual vein of spa music, we are talking fusion jazz and drums... Not exactly music that you doze off to, it was more like cocktail lounge music.. The staff at the reception were nice but totally not on top of things. The dressing room area is really small and offers no option For privacy. Lastly, there is only one bathroom..

Next time i spend that kind of money, it will not be at Agua, rather at the Biltmore...

06/19/08

NEW AND IMPROVED!

by jen37 at Citysearch

I have been away from the spa at Delano for some time now, due to being out of town on business. When I arrived in January 2008 after not visiting for close to a year, I walked into this new AMAZING oasis of a spa. They have completely remodeled! Gorgeous, breath taking, a make-over that was much needed. (My previous experience was always excellent; the facilities just needed a little touch up to make everything perfect.) The staff remembered me when I checked in, which gave me such a warm welcoming feeling. I normally do not share my feed back on places I visit, but it would be selfish of me to keep agua a secret. I can go on and on how amazing my massage, facial, manicure and pedicure was, but I strongly recommend for all to experience. They are now a coed spa, which is great because we ladies can go in the evenings now. I will definitely be back to my home away from home!

• Pros: Loyal staff that will remember you from previous visits
• Cons: Some may say its pricy, but so well worth it!

03/15/05

Change

by klinjym at Citysearch

Change is sorely needed here. The massage was ok (noisy area, but ok) The facial was a disaster. Is it too much to ask to have your blackheads removed? Is it too much to ask for a pleasant reply? The pool was the only really good thing about the whole experience.

• Pros: wonderful pool
• Cons: unskilled, unfriendly

12/10/04

Cattle

by kaliagee at Citysearch

Rather than a warm and fuzzy feeling that I was expecting, my day at the Delano Spa made me feel like I was part of a herd of cattle. I was rushed to the lockers, called by the wrong name,waited for fresh towels and then had a mediocre facial by a woman who couldn't wait to get me off the bed! It wasn't at all what I expected-

yet it certainly cost plenty.

• Pros: good location, nice swimming pool
• Cons: , unskilled staff, expensive

11/22/04

too much going on!

by hanatres28 at Citysearch

When you want to relax and get away from it all a Spa seems like the perfect spot. Not here. It's sooo

noisy. Everybody seems to be in a hurry. Appointments run late. You feel rushed. All I want is a tranquil environment so I can enjoy my overpriced treatment.

• Cons: , expensive, noisy