Recommends

damethod

Joined 9 years ago

Beautiful pool. The view is by far the best part of this bar. Due to it's small size, it is near impossible to order a drink on a crowded night. Having been all over the South Beach scene, I am used to long waits and sometimes rude or obnoxious waitstaff. In this case, I only had to endure the long wait. Service was offered with a smile. I agree with a previous posting that this is not a singles bar. This is more of a romantic spot to enjoy with a loved one or throw a private party with friends if you can afford the hefty bill.

Doesn't Recommend

gtwilson

Joined 8 years ago

Read This Before Going to the Delano.. We found the staff to be stand-offish at best and rude at worse. It was as though it was beneath them to accommodate guests properly. For example: my brother and I went to the pool bar to have a drink. At that time, there were four bar staff members mingling behind the bar chatting among themselves with their backs turned to customers. When it was finally convenient for them to stop chit-chatting and to turn around to see if any "guests" were sitting at the bar--upon us asking for a drink--we were told the bar was closed for a private party. At that moment--which was around 5:30 pm--there was no private party going on. Moreover, one would think for $475 a night plus 13% in taxes and fees, the staff would at least pour one drink with the caveat of the impending closure of the bar. But that was of no concern to the bar staff.

Later that night--when the Sopranos cast finished their private party--and the pool bar was open, we experienced the brunt of the waitstaff's rudeness. One woman in particular saw absolutely no reason to treat patrons politely, and when scurrying about actually walked direct between my brother and I while we were talking when there was plenty of room around us! When we called her out on it, her response was "don't touch me!" (For the record, she touched us when she brushed by us.) It was obvious--with only a few exceptions--that the waitstaff considered those at the pool bar unworthy of any respect afforded to patrons, let alone actual guests of the hotel--as we were. You've been warned.

Recommends

krislecl

Joined 7 years ago

Great Hotel!!!. I would rate this hotel on the top of all hotels in South Beach! The service is top notch, the rooms are modern and gorgeous. It's in a great location, close to everything in South Beach. I can't wait to go back!!!!

Recommends

fpilgreen

Joined 7 years ago

Amazing Designer. Philippe Starck...I'm right at HOME. Philippe Starck has an amazing way of creating a clean, organized, breath of fresh air in his paces. The interior is intriguing, and mystical. The exterior is a grand playground for enjoyment. Chess and other games on the lawn, Cabanas with plush white sofas and 2 story poolside bungalows lining the infinity pool that seems to disapear into the ocean. Outdoor Bar and Grille and a backdoor to the ocean. This is a loungers paradise, especially in the early morning when you have the pool all to yourself to watch the sunrise.

South Beach is amazing. The pedestrian/ bicycle path along the beach is devine.

We dined at the Blue Door in the evening, with a party of 12, when our Cabana party got cancelled due to the rain. Getting alternative seating took an act of Congress, but once on board, it was a night to remember. The ambiance far surpassed any area of delicacy or service. The food presentation was not in Philippe Starck style, and the menu was highly overated. Lucky for us the champagne was flowing and the guests all had an incredible time.

I imagine if the hotel spent a little more effort in the customer service/satisfaction area, they would have many repeat customers who bring in even more business. I've learned these days it is very rare that people follow through with what they say they will do, and at the midnight hour all hell breaks loose. But in the end, the only thing that matters is that we enjoy eachothers company and a good time is had in a nice environment. Although it doesn't hurt when our tummies are filled and satisfied either!!!

Recommends

Contributor

Joined 10 years ago

The Delano Hotel's bar is the epitome of South Beach style and indulgence.. In Short
Hotel guests typically include an assortment of models, fashion photographers, musicians, actors and other beautiful people. The public beach behind the hotel isn't restricted to the Delano's guests, nor is the well-stocked bar by the pool. The emphasis on illusion and aesthetics extends to the water perpetually cascading over its rim as well as to the exceptionally attractive cabana boys.

Recommends

urgurliggy

Joined 7 years ago

I love this Place!. The food is fantastic and the atmosphere is awesome. The people there take care of you really well, the srvice is great. Everything about it is great!

Recommends

qtgurljny

Joined 11 years ago

High Fashion Style. The Delano is famous for being beautiful and it sure did live up to expectations. The outdoor pool is AMAZINGLY BEAUTIFUL with cabanas that line the pool equipped with flat screen plasmas. Otherwise, lounge on the beds laid out alongside the pool or SIT in the pool on a unique wrought-iron cafe table and chair set up that is a very clever gimmick. Overall, the Delano is beautiful but, the people there are a bit older and touristy for my taste. I would go with my boyfriend to snuggle in on of the cabanas or a bunch of rowdy girlfriends to liven the place up but, don't go expecting to meet people.

Recommends

dan725

Joined 7 years ago

Best in town. Well worth the money (not anywhere near the $500 the previous review stated - guess he liked to drink too much) Great atmosphere, beautiful location, fun crowd and the best service anywhere on the beach.

Recommends

jessequinn

Joined 7 years ago

Cool. Real cool spot at the Delano. We had delicious (but small) martinis while watching the beautiful people. Everythings perfect for a romantic night. The crowds well dressed and hip. Expensive, but worth the splurge.

Doesn't Recommend

spazz27

Joined 8 years ago

From the Best to the Worst. We love the Delano; however, recently the Hotel has employed a new policy for their Pool Bar. There now is a $500 minimum to sit in the lounges, whereas before, it was first come first serve. We are not against some kind of minimum; however, it is totally ridiculous that the Delano would charge more to sit in a lounge than to actually eat in their restaurant or sleep in their hotel!

In other words my wife and I stayed at the Delano for $400 a night and ate at their restaurant for $350, but they expect us to pay $500 minimum to sit by their pool!

Needless to say, those lounges were all empty and with so many other great lounges in Miami, why bother anymore?