02/19/09

Good food bad service.

by CSMobileUser

This place doesn't even give you free refils. It looks good and all but awful service. Not only that but I had to have a back up choice for my main meal! And dessert! Because they weren't serving it at the time. This place is pretty awful.

06/09/08

Bongos Cuban Restaurant

by JerryWWWW

The service was horribly slow - 15 minutes to get water and menus. Then 30+ minutes for food that was over cooked and cold. Neither the hostess, waiter or the manager seemed to care about the service or the food. An 18% gratuity was added on but on the menu it clearly stated that if you were not happy with the service that you could reduce the gratuity. We reduced the gratuity to 10%. We wrote our complaint and the new amount clearly on the receipt. Guess what. They ignored the new charge and charged the full amount. BAD service, BAD food, BAD attitude, and price gouging and fraudulently changing receipts - go somewhere else. Do you think Gloria would stand for this?

• Pros: NONE
• Cons: Fraudulently changing credit card receipts and BAD food and service

01/16/08

Rude Management

by alvimar

Forgeit about it. Awful service. Rude management. We were asked to pay for parking after we decided to leave because the food was 45 minutes late.

• Pros: Nice looking place
• Cons: This mafioso looking guy was rude and we decided to leave